LEGAL REFERENCE

How 88bat Handles Your Personal Data

At 88bat, your privacy is built into how we operate — not added as an afterthought. This policy sets out exactly what personal data we collect when you...

Transparent data collectionSecure account storageYour rights, clearly statedPakistani payment data protectedPolicy updated regularly
88bat How 88bat Handles Your Personal Data

What We Collect and Why We Hold It

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Protection Team

If you have a question about how your personal data is handled, or want to exercise any of your privacy rights, our support team is available around the clock. You can contact us through live chat, email, or our in-account messaging system and we aim to respond to privacy-related requests within 72 hours of receipt.

Team online

Live Chat

Start a live chat directly from your 88bat account dashboard. Our privacy support agents are available 24 hours a day, seven days a week, including Pakistani public holidays, to address data-related questions.

Email Support

Send your privacy request to our dedicated data protection address. We acknowledge every email within one business day and resolve straightforward requests within 72 hours of receiving sufficient account verification details.

In-Account Messaging

Use the secure messaging panel inside your account to submit a formal privacy request. This channel keeps your query tied to your verified account identity, which speeds up our verification and response process considerably.

POLICY TRUST SIGNALS

Why You Can Rely on This Policy

We built our privacy framework around real operational transparency — not vague promises. The six markers below reflect how we actually handle data across account creation, payment processing...

No Third-Party Data Sales

We do not sell, rent, or trade your personal information to any third party for marketing purposes. Data shared externally...

Encrypted Account Storage

Personal data stored on 88bat servers is encrypted at rest using industry-standard protocols. Your identification documents, contact details, and payment...

Payment Data Isolation

JazzCash, Easypaisa, SadaPay, and Raast transaction data is handled in a segregated processing environment. Payment credentials are never written to...

Right to Access

You can request a full copy of the personal data we hold on your account at any time. We will...

Right to Correct

If any personal data we hold is inaccurate, you have the right to ask us to correct it. Contact our...

Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities within...

How This Policy Sits Alongside Our Other Terms

Our privacy policy works as one part of a consistent set of terms that govern your 88bat account. Each document covers a distinct topic and they are designed...

Cookie PolicyExplains which cookies we place, why, and how you can adjust your preferences.
Terms and ConditionsSets out the contractual relationship between you and 88bat for account use.
Payment TermsDetails how deposits and withdrawals are processed for JazzCash, Easypaisa, SadaPay, and Raast.
Account Security PolicyCovers two-factor authentication, session management, and what we do if we detect unusual access.
Data Retention ScheduleLists how long each category of personal data is held and the legal basis for that period.
Third-Party Processor ListNames the external service providers who process data on our behalf under data processing agreements.
Policy Update LogRecords the date and nature of every material change made to this privacy policy over time.
POLICY LAYOUT MARKERS

Key Elements That Shape This Privacy Page

This privacy page is structured so you can find what you need without reading every line. The sections below represent the distinct areas we cover, each designed to...

Collection Scope We list every category of personal data we collect —...
Legal Basis Stated For each type of data we process, we state the...
Your Rights Section A dedicated section on your rights as a data subject...
Retention Periods We specify how long different data categories are kept. Payment...
Security Measures The security section describes the technical and organisational measures in...
Policy Change Process We explain how and when we update this policy, how...

Common Questions About Our Privacy Policy

We collect your name, contact details, date of birth, and identification documents during account setup. Once active, we also record transaction metadata for payments made through JazzCash, Easypaisa, SadaPay, and Raast, along with device and session data used for fraud prevention.

We share data only with processors who help us operate your account — payment processors, identity verification providers, and fraud detection services. All are bound by written agreements that restrict how they use your data. We do not sell personal information to marketers or data brokers.

Account identity data is retained for the life of your account plus the period required under applicable law in your supported region. Payment records are kept for the duration set by financial regulations. We delete or anonymise data that is no longer needed once the required period passes.

Yes. Contact our support team through live chat, email, or in-account messaging with your account details and a data access request. We will provide a readable copy of your personal data within the timeframe applicable law requires for your region.

Submit a deletion request through any of our support channels. We will assess which data can be removed immediately and which must be retained to meet legal obligations. We will respond with a clear breakdown of what we deleted and what we are required to keep.

Payment data from JazzCash, Easypaisa, SadaPay, and Raast is processed in an isolated environment, tokenised before it touches internal systems, and never written to general account databases. Access to payment records is restricted to authorised personnel under role-based controls.

We notify you of material changes by email or through an in-account notification before the new version takes effect. The policy update log records every change with its date. Continuing to use your account after the effective date indicates acceptance of the updated terms.